Connect your own WhatsApp Business Account through Meta's official Embedded Signup, reply from a shared inbox instead of a single phone, build and submit message templates, and send an approved template to a list from a CSV — all on your own number, not a shared or reseller one.
Early access — the core of a WhatsApp Business Platform is built and connects to your own number today. A few pieces below are explicitly marked as not built yet, not silently missing.
Every customer conversation in one place, with the full message history — not a phone passed between staff.
Text, image, video, or document headers, body, footer, and buttons — quick replies, click-to-call, or a link — built with a live preview and submitted to Meta for approval from one screen.
Send an approved template to a whole contact list from a CSV of phone numbers, with per-recipient delivery status. Per-recipient template variables from the CSV aren't wired up yet — every recipient gets the template's fixed copy.
Connected through WhatsApp Embedded Signup — Meta's own onboarding flow — straight to your own WhatsApp Business Account. No third-party number, no reseller in between.
Every delivered template message is logged the moment it happens, ready for billing once Meta's current India rate card is wired in. During early access this module is free to use — nothing is charged yet.
An AI assistant that answers from your catalogue automatically, per-recipient CSV variables, and metered billing are all real gaps — on the roadmap, not silently missing.
Link your WhatsApp Business Account through Meta's own Embedded Signup — the official flow, not a manual credential handoff.
Add a header (text or media), body text, footer, and buttons, then submit for Meta's approval — with a live preview as you go.
Reply to customers, send templates, and see delivery status — your whole team working from the same conversation history.
Upload a list of phone numbers, pick an approved template, and send — with per-recipient delivery tracking.
The free app is genuinely fine for a one-person shop answering a handful of chats a day. It stops working the moment more than one person needs to reply, or you need to send more than a few messages by hand.
| WhatsApp Business App | Opsetu | |
|---|---|---|
| Multiple team members replying at once | One device at a time | Shared inbox, any team size |
| Message templates with buttons | Manual, one at a time | Built & submitted in one screen |
| Bulk sends with delivery tracking | Not built in | CSV broadcast + per-recipient status |
| Billing during early access | Free, 1 device | Free — usage tracked, not yet charged |
Meta's own WhatsApp message pricing varies by category and recipient country. Opsetu logs every delivered template message today so nothing is lost once real billing turns on, but it hasn't turned on yet — this module is free to use during early access, and you'll get notice before that changes.
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